Sales Representative - Companion Animal (Greater St. Louis, MO)
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Merck’s Animal Health (MAH) Division works to improve the health of animals around the world through collaborative partnerships and a deep sense of responsibility towards our customers, consumers, animals, society, and planet. This team of energetic, independent thinkers offers one of the industry’s most innovative portfolios of products, services, and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species both domestically and internationally.
The Territory Representative is a key member of the field sales team and plays a critical role in supporting Merck's customer centric business model. This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling Merck Animal Health products, supporting pull-through activities relative to the customer strategy, and ensuring that Merck Animal Health is viewed as bringing value and technical innovations aligned to our strategic focus the Science of Healthier Animals. In addition, the Territory Representative demonstrates an understanding of the resources available across Merck Animal Health and our Distribution Partners.
Key responsibilities may include, but are not limited to:
- Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs
- Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.
- Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Merck Animal Health products and services.
- Develop territory and specific account plans for all key customers.
- Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.
- Work collaboratively across all species teams to foster a one Merck approach to enhance knowledge of the entire MAH product portfolio.
Shares with other team members within the region to foster growth and development within the team.
- Analyze sales results on a monthly basis and manage expenses within budget guidelines.
- Identifies and selects programs/services available within Merck Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.
- Works with leadership and Field Technical Services to develop and deliver relevant offerings that address desired customer needs.
- Develop current understanding of Merck Animal Health products, industry trends and competitor landscape.
- Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.
- Responsible for developing and meeting learning and development objectives agreed upon with leadership.
Education Minimum Requirement:
- Bachelor's Degree
- Excellent interpersonal/communication and presentation skills
- Demonstrated motivation and focus on achieving measurable, tangible results.
- Commitment to collaboration as the normal mode of working and resolving problems.
- Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.
- Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.
- Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of MAH products using approved resources.
- Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.
- Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.
- Ability to work independently and also as part of a team
- Ability to travel overnight and some weekend activity
- Sales experience and/or experience within the Animal Health industry
- Knowledge of animal health biological and pharmaceutical products.
- Understanding or past experience working with distribution.
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.
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Visa sponsorship is not available for this position.
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Job: Direct Sales Generic MAH
Employee Status: Regular
Travel: Yes, 25 % of the Time
Number of Openings:
Shift (if applicable):
Company Trade Name: Merck