Employee & Labor Relations Specialist

West Point, PA, US
March 07 2018
Organization Type
Requisition ID: EMP001074

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Right now, thousands of Merck associates are working to cure the world’s most complex diseases. We know that our people are the key to our success, which is why our Human Resources organization takes pride in building teams of skilled, forward-thinking individuals who contribute to Merck’s pioneering medical advancements. Our Human Resources department shares a spirit of attentive enthusiasm that helps support our associates in achieving new milestones in global healthcare. 

The Employee and Labor Relations Specialist provides consultation, subject matter expertise, tools and resources to managers of U.S. bargaining and non-bargaining employees on a variety of employment, employee performance and labor relations matters to help facilitate a high performance organization and inclusive work environment. This position works closely with other areas of the HR community, Compliance and Employment Legal in addition to managers and union officials to address business and employee needs and issue resolution. In addition to the below, there is the opportunity to assist with special and cross-functional projects and initiatives.

As an Employee Relations advisor/consultant to managers:

  • Coaches, counsels and guides managers on performance management/improvement and issue/conflict resolution ensuring fair and consistent application
  • Educates managers on policies, procedures, laws and standards both individually and in group/leadership sessions.
  • Facilitates the exit process and responds to Unemployment inquiries 
  • Tracks and analyzes data, identifies trends and makes recommendations for organizational improvements
As a Labor Relations advisor/consultant to managers and union officials:
  • Provides contract interpretation expertise to management, adheres to terms of labor contract by monitoring day-to-day implementation of contract provisions
  • Assists management with investigating, answering and resolving grievances and responding to Requests for Information.
  • Establishes and builds effective relationships with labor unions
  • Provides labor relations support in preparation for and during contract negotiations.
  • Conducts labor relations and positive employee relations training



  • Bachelor’s degree in Human Resources, Industrial Labor Relations or related discipline
  • Minimum of two years HR experience consulting/coaching managers and demonstrated ability to effectively collaborate and influence leaders
  • Minimum of one year experience in HR/Labor Relations in a union environment or in a management position involving the direct supervision of union employees, which includes contract administration, grievance process resolution and interfacing with union officials
  • Knowledge of employment legal practices/policies 
  • HR tools and systems capability
  • Excellent communication (verbal & written) and teamwork skills 

  • Experience conducting investigation in both union and non-union environments beneficial
  • Experience developing and conducting manager training
  • Metrics and data analytics capability, which includes prior experience analyzing, interpreting and presenting data for the purposes of determining trends and/or recommending solutions 
  • Change Management experience a plus
  • Working within a matrixed organizational structure

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

Job: Employee Relations
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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