Cloud Services Engineer

Austin, TX, US
January 17 2018
Organization Type
Requisition ID: SER001378

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high energy team of dynamic, innovative individuals dedicated to advancing Merck’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity.

How will you invent the future?

As a Cloud Services Engineer at Merck’s Austin IT HUB, you will be part of inventing tomorrow. Our Innovative centers are where great people come together and deliver solutions that save and improve lives.


The Cloud Services team develops the strategy and works with teams worldwide to govern, grow, and operate Cloud solutions. Our team embraces the regulatory challenges of our industry and drives innovative, secure, and compliant use of Cloud Service Providers. We collaborate closely with internal and external partners worldwide to mature our ability to utilize Cloud Service Providers. Our team also impacts application development agility worldwide via our cloud-based application hosting Platform as a Service.

Primary job responsibilities include:

  • Learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud technology space.
  • Learn to automate all the things by identifying, owning, collaborating, and driving new or further automation.
  • Work with remote teams and help drive agreement and decisions.
  • Self-motivated with a desire to learn and grow.
  • Able to handle multiple projects at a time.
  • Embrace required training, documentation and regulatory compliance inherent to this industry.
  • Able to help troubleshoot incidents, identify root cause, correct, and implement preventative measures to prevent reoccurrence.


  • BA/BS degree in Computer Science, technical field or equivalent practical experience.

  • Any software development skills (example: Javascript, Python, Powershell, Ruby, Java).
  • Self-motivated with a desire to learn and grow.
  • Able to handle multiple projects at a time.
  • Excellent written and verbal communication skills, ability to effectively express ideas and suggestions.
  • Team player.

  • Operating system command line experience (Unix shells, Powershell).
  • Familiar with common protocols and standards (HTTP/S, DNS, TCP/IP, CIDR notation).
  •  Working knowledge of cloud service providers such as Amazon Web Services and/or Azure.
  • Reading, understanding, and contributing to technical documentation.
  • Knowledge of infrastructure management basics (eg: servers, networking, monitoring, patching, security) .
  • Attention to detail with investigative, research, and analysis experience.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

Job: Service Delivery/Management
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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