Manager, Maintenance (Millsboro, DE)

Millsboro, DE, US
October 26 2017
Organization Type
Requisition ID: FAC000396

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 

Merck Animal Health, Millsboro, DE is a BioTechnology Center of Excellence that performs vaccine production operations from antigen production through formulation, filling and packaging. With expertise in mammalian, insect and avian cell culture production, live bird vaccine production, embryonated egg vaccine production, roller bottle vaccine production, bioreactor vaccine production and down-stream processing (water in oil emulsions, aseptic filling, lyophilization, etc.), the Millsboro site supplies and supports products for a wide range of species including poultry, equine, swine, bovine and companion animal.

The Manager, Maintenance, provides support and expertise to site based manufacturing of USDA and VMD veterinary biologics, collaborates with Regulatory Affairs, Quality, EHS (Safety), GES (Global Engineering), BTS (Bio-Technical Support), IT and ATS (Analytical Technical Support) to ensure site systems, processes and projects meet or exceed regulatory and company standards. Collaborates with site leadership on equipment and facility standards and/ or solutions that lead to stable and effective systems. Directs the on-site maintenance teams, as well as supporting contractors, to ensure projects, work orders, and preventative maintenance activities are delivered on-time and on budget. Manages team members to include coaching on MPS (Lean Manufacturing) principles, safety and quality compliance, inclusive behaviors and best practices.

Major Activities and Responsibilities:

  • Supervises, plans, and schedules cGMP Building Maintenance, Process equipment maintenance, calibrations, Housekeeping, landscaping, and Pest control services at three sites around the Millsboro area.
  • Understands customer (Internal & External) needs to effectively tailor maintenance solutions to required service level.
  • Supports and maintains maintenance and calibration records to ensure strategic improvement decisions are considered.
  • Relays best practices to various corporate and site groups ensure equipment performance and reliability.
  • Oversees Maintenance CoE (Center of Excellence) action plans and routinely evaluates status and makes adjustments as needed.
  • Ensures maintenance and calibration processes and controls meet quality and regulatory requirements.
  • Ensure top talent and potential successors are appropriately challenged and developed.
  • Coach maintenance teams on best practices, MPS (Operational Excellence) principles and Merck leadership behaviors.
  • Provide training to personnel to stay current with all regulatory agencies and corporate policies.
  • Ensure proper safety procedures, standard operation procedures and maintenance techniques are followed. 



Associate’s degree in Engineering or other Scientific/Technical Area OR Master’s License in Trade (Electrical, HVAC, HVAC/R, Plumbing, etc.)


  • A minimum of 8 years’ industry experience as an engineer, supervisor, or technical lead in a maintenance department that supports a manufacturing setting.
  • 3 year’s management and or lead role experience (people/budget/organization/results).
  • Proven project management, people development, and coaching skills.
  • Demonstrated ability to make rapid, disciplined decisions and solve complex problems in a results driven manufacturing environment
  • Excellent communication skills, and must be able to lead in a team-based empowered culture.
  • Working knowledge of industrial utilities used in a pharmaceutical regulated environment such as HVAC, HEPA Filtration, Electrical, Plant Steam, Clean Steam, Chilled Water, Water for Injection, Deionized Water, Compressed Air, Process gas, Waste treatment, etc. 
  • Working knowledge of complex building management and automation systems (Siemens, Johnson Controls, Delta V, PLCs, etc)
  • Experience with regulations and codes associated with refrigeration, waste treatment, electrical, boilers, pressure vessels, etc.
  • Experienced with a Computerized Maintenance Management System (CMMS), preferably SAP Plant Maintenance
  • Proficiency in computer systems and applications (Examples: AutoCad, Microsoft Project, Microsoft Excel, Word, SAP Procurement)
  • Ability to work independently and effectively with peers; display strong interpersonal and organizational skills.
  • Experience with scheduling, organizing and supervising facility shutdowns
  • Working knowledge of regulatory requirements in accordance with manufacturing operations.
  • Working knowledge and experience in Quality Management System (Change Control, Deviations, Investigations, Qualification, Validation, IQ/OQ/PQ, etc.)
  • Bachelor’s degree in related area (Business, Engineering or other Scientific/Technical Area)
  • Working knowledge of Bioprocessing equipment such as Lyophilizers, Bioreactors, Fermenters, Centrifuges, UF Skids, Process tanks, CIP/SIP, Laboratory washers, Autoclaves, vial filling machines, High speed secondary packaging equipment, etc.
  • OSHA 30HR
  • Working knowledge of Regulatory requirements in accordance with cGMP and/or USDA manufacturing operations, OSHA, EPA, NFPA and DNREC
  • Proven ability to use scientific problem solving and lean manufacturing principles (Examples Include: Total Productive Maintenance, Hoshin, 5S, Fishbone, Kata) to solve complex issues.
  • Working experience with the USDA and EU (VMD) or FDA audits
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


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Job: Facilities Management Engineering
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings:
Shift (if applicable):
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Company Trade Name: Merck