Technical Support Specialist II

Asheville, NC
October 19 2017
Position Type
Full Time
Job Description
  • Minimum Requirements/Qualifications:

  • GED or High School diploma required
  • AS degree or higher in electronics would be preferred.
  • Basic electronics & refrigeration experience a plus.
  • 1-2 years customer service experience preferred.
  • Prior technical support experience strongly preferred.
  • Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.
  • Excellent Computer skills required; efficiency in Word and Excel.
  • Excellent communication skills required; both oral and written.
  • Technical proficiency in instrumentation and electronics.
  • Strong problem solving skills.
  • Strong inter-personal, self-motivational, & negotiating skills.
  • Technical/professional license may be required depending on product responsibility (EPA).
  • Must be able to travel for training and other events as directed by Manager, including overnight stays. Travel is typically less than 10% but is subject to change.
  • This position involves access to export controlled technology which is subject to U.S. Department of Commerce export control regulations. Otherwise qualified candidates must meet these export control requirements or a deemed export license from the Commerce Department before a final job offer can be extended.

    This position is Not eligible for relocation assistance

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.