Operational Coach (Manager) - 1st Shift

Wilson, NC, US
October 12 2017
Organization Type
Requisition ID: MAN004505

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. 


The Operational Coach (Manager) provides leadership, cross-functional development, and technical expertise to operational, maintenance, technical and clerical personnel in various stages of team development in the manufacturing and packaging of Wilson products. Maximizes the potential of all team members and fosters an environment that allows for progressive continuous improvement of skills.

Assures smooth running of all operations and continuous process flow in a flexible, multi-skilled teamwork environment, liaising with members of the IPT/s and COEs and is responsible for teams and all operational activities affecting the business.



  • B. S. degree from an accredited college university, preferable with emphasis in a science or engineering related discipline. University diploma in technical studies or experience in pharmaceutical and/or food operation supervision also acceptable.


  • Minimum of 5 years’ experience production/manufacturing, preferable in a cGMP environment
  • Experience working with SAP inventory
  • Willingness and availability to work off-shift and/or weekends


  • Extensive operations management experience in a Pharmaceutical manufacturing environment
  • Proven record of coaching and developing other peers and shop floor personnel
  • CBER regulatory background



Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need an accommodation for the application process please email us at staffingaadar@merck.com.


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

Job: Manuf./Operations Generic
Other Locations:
Employee Status: Regular
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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