Oncology Key Account Manager - (Southeast) Job

Atlanta, GA, US
October 10 2017
Organization Type
Oncology Key Account Manager - (Southeast)-ACC004556


Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Oncology organization is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of dauntless, forward-thinking individuals achieves this through an unwavering commitment to supporting accessibility to medicine, providing new therapeutic procedures, and collaborating with governments and payers to ensure that people who need medicines have access to them. At Merck, our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.

The Oncology Key Account Manager (OKAM) is the primary US Oncology Commercial Operations point of contact for Merck & Co., Inc., with large Oncology group practices and Integrated Delivery Networks (IDNs) with a focus on Oncology. This is a critical role for Merck and in line with our commitment to support Oncology healthcare providers’ efforts to improve patient health outcomes. As the account lead, the OKAM serves as Merck Oncology’s primary interface for the relationships of assigned accounts.

The OKAM will be responsible for calling on large Oncology Group practices and integrated delivery networks in the areas of Southeast (GA,TN,FL,AL). The candidate must live within the geography.

Primary activities include and are not limited to the following:

- Maintains knowledge of oncology standards of care and emerging clinical trends, relevant diagnostics, genetic testing advances, and is able to articulate approved, on-label product information related to these topics
- Establishes relationships and maintains an effective communication network with customers, as well as with Key Decision Makers (KDM) in order to support clinical protocol development and care pathway placement with approved, on-label information and resources related to Merck products
- Proactively meets with customers to solicit feedback and adjust account plans on a regular basis
- Conducts oncology-specific market profiling activities to ensure a deep understanding of regional and local health care delivery, influencers, and payer systems by the oncology account team
- Conducts internal business strategy and performance reviews routinely to ensure that the Oncology Market Leader (OML) and other key internal stakeholders (sales directors and team leads) understand the customer's business strategy and appropriately support it at all levels
- Works with key account stakeholders to influence development of policy and pathways that will ensure appropriate use of Merck Oncology products
- Ensures Electronic Medical Record (EMR) systems are updated to include appropriate Merck product indications as the label evolves
- Functions as the point of contact for speaker liaison responsibilities by identifying potential speakers, facilitating the speaker contracting process with Global Expert Management Services (GEMS), and partnering with HQ Strategic Leads and Health Systems Oncology Medical Affairs Directors regarding training needs
- Understands current state and emerging trends in business operations affecting Oncology practice management such as: payer initiatives, approved patient assistance offerings, EMR capabilities, MACRA, OCM, pathway development, NCCN guidelines, ASCO initiatives, and relative cost of care



- Required: Bachelor’s degree (BA or BS)


- Minimum of 2 years current/recent experience in oncology field working with key thought leaders and/or influential customers in large group practices, hospitals, or managed care organizations
- Minimum of 5 years experience in pharmaceutical industry
- Strong understanding of the Oncology therapeutic area and the current Oncology marketplace
- Keen interpersonal skills, including abilities to interact with individuals from a variety of backgrounds and to influence senior levels of management, key thought leaders, and customers
- Strong presentation and training skills, including the ability to understand, distill, and communicate complex scientific and public health-related concepts to diverse audiences
- Strong peer leadership and ability to collaborate with and coordinate activity among individuals in different reporting structures across a matrix organization
- Strong prioritization skills and ability to understand how decisions fit into the broader context of corporate strategies
- Technologically-proficient (e.g., MS Office Suite, iPad)
- Travel: 50%, including some overnight travel
- Valid U.S. Driver’s License


- Advanced degree (e.g., MBA, PharmD)
- Residing within territory is desired; adjacent to territory will be considered
- People Management experience
- Work experience in variety of strategic and executional pharmaceutical or health care roles (e.g., sales, marketing, account management, operations, market research)

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

If you need an accommodation for the application process please email us at staffingaadar@merck.com.

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Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

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Job: Account Management Generic ONC

Job Title:Sr. Acct. Mgr, Account Management

Primary Location: NA-US-GA-Atlanta

Other Locations: NA-US-Georgia, NA-US-Florida, NA-US-Alabama, NA-US-Tennessee

Employee Status: Regular

Travel: Yes, 50 % of the Time

Number of Openings: 1

Company Trade Name:Merck