PhD position in computer science/software engineering (M/F)
PhD title: Towards smart process assessment
The IT for Innovative Services (ITIS) Department's research and technology activities target digital transformations of socio-technical systems. In this context, ITIS Department's activities contribute to the development of smart systems helping organizations to innovate and rapidly analyze, predict and manage the needed transformations and adaptations of their operations.
In order to provide organizations with approaches supporting their transformations, a standard-based methodological framework for process assessment named TIPA® has been developed in the past years. The TIPA assessment framework is using existing business and/or standards-based process models and measurement frameworks that are aligned with the international standard on Process Assessment ISO/IEC 15504-33000.
The PhD research work relates to the development and evaluation of an assessment method that enables enterprises to conduct self-process assessments of their business processes. Three major objectives of the research project are targeted: i) the development of a process assessment ontology using technologies such as OWL, RDF, etc., ii) the development of a process assessment method for self-evaluation and iii) the validation of the process assessment method with the development of a decision support tool and a real case study.
The PhD candidate is expected to adopt a scientific methodology in his/her research project and to integrate a broader R&D assessment team at LIST. This project is expected to promote a Software-as-A-Service (SaaS) solution for the TIPA assessment framework. After the development of the method, the decision support system is expected to validate and automate the new process assessment method with the governance approach for efficient and effective decision making in an integrated smart system.
- Assessment, Ontology, Decision-Making, Data Analysis, Business Process
- B. Barafort, A. Rousseau, E. Dubois, How to Design an Innovative Framework for Process Improvement? The TIPA for ITIL Case in: Proceedings of the International Conference EuroSPI 2014, Luxembourg, 2014
- Cortina S, Renault A, Picard M. Assessing partially outsourced processes—lessons learned from TIPA assessments. Journal of Software: Evolution and Process. 2014 Sep 1;26(9):799-807
- Alalwan, Jaffar, and Manoj Thomas. "An ontology-based approach to assessing records management systems." e-Service Journal 8.3 (2012): 24-41
- Guédria, Wided, Yannick Naudet, and David Chen. "Maturity model for enterprise interoperability." Enterprise Information Systems 9.1 (2015): 1-28.
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