Senior Specialist, Enterprise Solutions Job

West Point, PA, US
September 11 2017
Organization Type
Senior Specialist, Enterprise Solutions-SUP001161


Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

Under the direction of the Enterprise Solutions Product Lifecycle Management Process Steward, the process specialist will provide support for product-related end-to-end business processes. Lifecycle management (LCM) processes include the full product lifecycle from new product introduction/launch, through in-line standardization, through LOE and the deletions/divestiture phases.

The process specialist will work cross divisionally and cross regionally to partner with stakeholders in managing Merck’s portfolio to enable LCM processes and IT tools. Stakeholders include Product Leaders, Regional Portfolio Management, Global Brand Leaders, CBL Leaders and Regulatory Integration Leaders.

The process specialist will need an ability to listen and integrate different views to offer problem resolution alternatives across divisions and regions. The individual must have an ability to take strategic concepts, evaluate complex problems, and facilitate creative but workable solutions through execution. The specialist must be comfortable in raising project risks and offering mitigation strategies to PSO work stream leads and skilled at leading through influence across divisions and securing appropriate support to drive outcomes.

Primary Responsibilities:

- Development of standard business processes and supporting tools and templates

- Collaboration with the process owners and Communities of Practice for the deployment and initial execution of processes

- Establishing clear roles & responsibilities, metrics and governance structure to support the sustainment and continuous improvement of business processes

- Provide business process oversight and governance of changes to ensure continuous improvement and issue resolution

- Act as business contact for various IT tools providing system administration, business requirements, and acceptance testing support for system enhancements including PLURaL and Deletion Processing systems and PSO Metrics.

- Continuous improvement of procedures and tools to simplify portfolio management business processes

- Develop, edit and maintain necessary training materials as required



- Bachelor’s Degree Required


- Minimum of 5 years experience in planning, materials management, manufacturing or related positions

- Possess strong interpersonal and communication skills, a proven ability to lead cross-functional teams, and the ability to manage multiple priorities as well as anticipate and solve problems

- Experience in project management

- Strong analytical skills

- Strong expertise in Microsoft Excel and PowerPoint for impactful presentations

- Change management and communication planning experience

- Strong communication skills


- Ability to understand interests across divisions and offer solutions with One Merck mindset.

- Basic understanding of Manufacturing Operations preferred

- Prior experience with Merck MRP systems, practices/principles beneficial

- Working knowledge of SAP, Microsoft Project, SPOTFIRE and supply chain modeling desirable

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

If you need an accommodation for the application process please email us at

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Job: Supply Chain Dev&Optimization

Job Title:Sr. Spclst, Supply Chain Management

Primary Location: NA-US-PA-West Point

Other Locations: NA-US-NJ-Whitehouse Station West, NA-US-PA-Upper Gwynedd, NA-US-New Jersey, NA-US-NJ-Kenilworth, NA-US-Pennsylvania

Employee Status: Regular

Travel: Yes, 10 % of the Time

Number of Openings: 1

Shift (if applicable): 1st

Company Trade Name:Merck

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