Global Account Manager

Carlsbad, CA
June 26 2017
Position Type
Full Time
Job Description
When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build rewarding careers. With revenues of $18 billion and the largest investment in R&D in the industry, we give our 55,000 extraordinary minds the resources and opportunities to make significant contributions to the world.
Reporting into the Life Sciences Sales Director, this position is ideal for an experienced sales and/or business development professional, with scientific distinction, wanting to be involved with a dynamic team and exposed to a constant variety of our industrial application areas. Develops strategies to grow MSD's business in the pharmaceutical industry. Provides technical expertise on relevant products for the pharmaceutical industry and seen as highly knowledgeable in selling/servicing systems for analysis in Protein, Cell, and Tissue Biology.


    Own all sales/ account management responsibilities of specified MSD products to all pharma sites including resolving any issues.Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders.Manage system demonstrations by working closely with application engineers and product marketing managers.Manage the sales booking process.Initiate/ identify/create new opportunities, schedule product seminars and workshops, coordinate demonstrations with hardware and software applications engineering team, and grow the pharma sales opportunity pipeline for the AmericasProper deployment and execution of the defined Annual Business Plan to develop and execute on a life science pharma North America Territory Sales Win StrategyDeliver bookings and revenue for LS products consistent with allocated quarterly target/ yearly budgetRepresent LSBU and FEI at high level meetings and marketing events with customers and pharmaceutical company at the technical user, CSO, CIO and CTO levelDevelop and maintain relationships with leaders in the pharmaceutical industrySupport the full sales cycle for MSD LS workflow solutions, including making initial contact, providing technical expertise through sales presentations and demonstrationManage product issues in the field by working closely with the Account service group and application engineers for solutions.Work with FEI Service to achieve excellent customer satisfactionAssess key performance metrics of FEI value proposition to align with pharma company success standardsProvide regular feedback/assessment of pharma market requirements for Protein, Cell, and Tissue products in the Americas regionOther duties as assigned

Minimum Qualifications:

The successful candidate will possess the following combination of education and experience:
  • Minimum master degree in life sciences/biology/biomedical engineering background, PhD is preferred
  • Typically requires 10 years' experience in a relevant technical sales environment, specific experience in pharmaceutical sales, marketing or corresponding large scale imaging or analysis equipment salesPrevious employment in or servicing a pharmaceutical company is preferredHighly developed negotiation skills for customer interaction and closure of sales and other issues.Excellent command of CRM (Microscoft, Salesforce, SalesLogix) to generate key updates to pipeline deliverablesOutstanding written and oral communication skills, interpersonal skills and an ability to effectively interact at a senior executive levelDemonstrated ability to develop deep customer relationships and credibility, to gain insight into customers' requirementsAbility to travel both domestically as well as internationally and possession of a valid passportExperience working with pharmaceutical company purchasing department and proceduresTravel requirement 30 - 40%

Preferred Qualifications:
    Creativity and innovationCustomer-focusedPlanning and OrganizationAttention to details and resultsBusiness acumen
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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