Senior Original Equipment Manufacturer (OEM) Manager

Remote / Field, CA
March 20 2017
Position Type
Full Time
Job Description

Position Responsibilities:

  • Position has overall responsibility for growth and maintenance of global OEM for Cytomat and LA product line
  • Evaluate customer requests and respond to customers in a timely manner. This includes being the key point of contact for new business and ongoing project discussions, pricing and volume discussions, issue resolving, and support functions.
  • Identify areas of growth with current OEM customer accounts.
  • Actively prospects for, identifies, and brings new business opportunities to the organization.
  • Maintains focus on meeting deadlines and commitments.
  • Manages multiple initiatives/projects for entire client portfolio.
  • Key client management: Maintains relationships with key decision makers of customers.
  • Cultivates relationships with current client base and pro-actively manages partnerships to maintain and grow existing business.
  • Fields and manages all potential customer inquiries with timely response and feasibility evaluation.
  • Manages quotation process and ensures all RFQ deadlines are met.
  • Negotiates and closes new and renewal business.
  • Ensures frequent communication and timely and complete follow-up with current customers, leads, etc.
  • Assists in the preparation and delivery of business/technical/capability presentations.
  • Schedules and coordinates quarterly business reviews with key customer accounts. Monitors established performance metrics and scorecard reports.
  • Supports the organization of continuous improvement initiatives to maximize performance and improve process quality, efficiency, and effectiveness through benchmarking activities.
  • Ability to travel globally, up to 50% as necessary.

Minimum Requirements/Qualifications:

  • B.S. Degree in Scientific field required; Masters degree in Science or Business a plus.
  • 10 Years experience in life sciences industry, in particular instrument business for Drug Research
  • Experience in automated environmental control and lab automation is preferred
  • Exposure to process improvement efforts (i.e. six sigma, practical process improvement) a plus.
  • Strong project management skills are essential. Must be able to lead and/or influence others without direct authority.
  • Excellent relationship building and persuasion skills with the ability to motivate and influence others.
  • Must be self-motivated with a strong desire to lead.
  • Ability to quickly evaluate situations and take direct appropriate actions to resolve issues.
  • Well-founded and practiced formal problem solving skills.
  • Detail oriented and assertive self-starter who can operate effectively in a constantly changing environment.
  • Sound business acumen.
  • Well developed written skills to prepare monthly reports, reviews and white papers, as well as preparing presentations to a variety of audiences.
  • Strong communication and organizational skills. Experience drafting and negotiating various types of contracts. Good organizational, analytical and problem solving skills.
  • Strong communication skills: well developed verbal skills to successfully communicate to a variety of internal and external audiences, while counseling, negotiating and formally presenting views and/or technical criteria.

This position has not been approved for relocation assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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